Top 5 ERP Trends for 2020

Over the last decade, ERPs have emerged as a tool for drawing remarkable results from the complex work processes and streamlining the enterprise operations for easier, faster and better outputs. Enterprises in the modern world are aiming to transform their businesses by fully automated operations with minimal manual errors. ERP has increased the efficiency of an employee impacting the company performance positively.

The following are the top ERP trends to look out for in 2020.

Hexagon-1 Two-tier ERP model

Large multinational organizations use two-tier ERP systems. In such ERP systems, the first tier is used for common core processes at the corporate level such as financials while the second tier is used for divisions, subsidiaries, smaller locations, and local operations to fulfill the specific needs. Two-tier ERPs are less expensive and provide higher ROI as they offer more control, flexibility, and agility for local operations while addressing their exact local needs.

Hexagon-2 High preference in SMBs

In a hyper-competitive world, employees must take ownership of different roles. Many people come together wherever and whenever the requirement arises. In such conditions, there will be a lot of chaos handling the huge data manually. Situations like these have created a heightened demand for ERP which will automate their business functions such as order processing, production, finances with reduced manual errors. By implementing ERP, the organizations benefit with transparency, faster decision making with real-time data and increased productivity.

Hexagon-3 Customer-centric approach

Customers have become more demanding and they are well informed about the other competitive solutions available in the market. The top performers need to know the exact requirements of their exact customers, in the exact segment to fulfill their needs and stay ahead of the competition. Implementing the customer-centric ERP system that addresses the very specific needs of its users will ensure higher customer engagement.

Hexagon-4 Cloud-based ERP

The leading companies are adopting and embracing newer technologies at the pace like never before. Traditional ERP systems are hosted on the local servers and require maintenance and updates. As the name suggests Cloud ERP is hosted in the cloud. Unlike traditional ERP, it relies on the cloud to help organizations share information across departments. The Cloud ERP solutions are more accessible than their traditional on-premise versions. The organizations can access the data via the cloud from anywhere and with any device on the go, allowing for greater collaboration across all departments.

Hexagon-5 Agile ERP

In the Waterfall model, the plans are long-term without the possibility to accommodate the change based on new requirements from the customer or evolved market dynamics. Such a working model will hamper the flexibility of the organization to respond to change in the environment. It will become less desirable to the leaders. That’s where the Agile model triumphs. In the Agile model, there are provisions for short-term planning and execution. The long goals are divided into smaller goals and are tackled in small and iterative sprints. They allow the organization to change its direction in a much-coordinated way than in the Waterfall model. Hence, in the dynamic business environment, Agile ERP works better.


To sum it up, more and more enterprises should lookup for the best suitable ERP systems to meet their custom needs. They must look for cloud solutions to leverage the benefits of technological advancements.

All the ERP providers should focus on the agile methodology and customer-centric solutions so as to provide maximum outcomes to their customers. The adaptation to new cloud-based solutions will give the wings to access important data anytime-anywhere providing better collaboration and tracking.